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0330 880 5038
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Amy is incredible so helpful and nothing is too much to help find you your perfect holiday!! Prices are great and amazing deals Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Made my initial enquiry online, then Paul gave me a call. He answered all my questions and helped with everything. Kept me up to date by email. Great personalised service. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service, friendly and efficient. Found the best deal for us and offered really good advice based on personal experience. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Phoned up and Amy organised my booking and made some great suggestions. Would definitely book with again. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent. Very helpful, regular updates and follow up with email. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


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