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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

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Average Customer Rating: 4.8/5
Independent Service Rating based on 266 verified reviews
Read all reviews
Independent Service Rating based on 266 verified reviews
Customer rating:
"Krista was very helpful and very Informative and made the whole process easy for me. Great customer service ."
Hi there

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.

MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Lisa was excellent, very patient and super helpful with absolutely everything!"
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.

MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Excellent service, all my questions answered and a very efficient and friendly booking service. Thank you."
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"I booked very last minute and Amy was brilliant in sorting it all out at short notice. She was extremely efficient and everything was perfect. My son & myself had the best time ever and I am so glad we went. Cannot thank Amy enough for arranging it all for us."
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Service was great very helpful staff especially Amy,she really helped me in choosing best place to suit me and my family to stay. We are all looking forward to our trip thank you."
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Friendly service easily to talk to very helpful and polite"
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Cheryl was and is extremely helpful"
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Lady on phone was very helpful and answered all my questions, she was very polite and kind."
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Easy to navigate website, any queries I had were answered over the phone good customer service"
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.
Customer rating:
"Very helpful told us everything we needed to know."
Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,

The MB Team.